ONLINE APPOINTMENT BOOKING
Management of appointments
It is the core of our Orion Appointment solution. Our know-how consists in managing and facilitating the connection of customers or visitors with your services, at any time, with an online appointment booking system.
The Orion Appointment solution integrates the entire process to offer seamless customer journey and an excellent customer experience: reservation and registration for the service, calendars management, etc.
Orion Appointment is a responsive web solution that can be easily integrated (as an iframe) into your website, Facebook page, etc. and can be personalized with a minimum of steps and filters to find the right availability quickly.
Calendar management
Thanks to Orion Appointment, you adapt your schedule to your availability or to the availability of your employees. Thus, you can configure your agenda accordingly:
Types of appointments and reception slots
Proposed slots
Opening hours and days
Booking your appointment
Your visitors make an appointment directly via the iframe module integrated into your website / mobile site or social network.
The Internet user specifies according to your organization, the location, the service, and his preferred day / time in the authorized time slots (taking into account public holidays and closing days to determine the date to book your appointment).
You can also enter personal information (name, telephone, etc.) as well as specific purposes for visits. The visitor receives a confirmation email and / or a text message.
Step 1: Service
Step 2: Day and time
Step 3: Contact details
Step 4: Summary
Confirmation email and text message
In order to greatly reduce the no-shows, the Orion appointment solution offers confirmation emails and text messages :
Automatic sending of text messages / notification emails: confirmation, modification or cancellation.
Appointment reminder text message / e-mail x days before the appointment with personalized details (time, address, service, header, logo, signature).
Visitor reception
A QR code is generated for each appointment, giving you the opportunity to identify visitors with an appointment on a self-service interactive kiosk.
Management of appointments
It is the core of our Orion Appointment solution. Our know-how consists in managing and facilitating the connection of customers or visitors with your services, at any time, with an online appointment booking system.
The Orion Appointment solution integrates the entire process to offer seamless customer journey and an excellent customer experience: reservation and registration for the service, calendars management, etc.
Orion Appointment is a responsive web solution that can be easily integrated (as an iframe) into your website, Facebook page, etc. and can be personalized with a minimum of steps and filters to find the right availability quickly.
Calendar management
Thanks to Orion Appointment, you adapt your schedule to your availability or to the availability of your employees. Thus, you can configure your agenda accordingly:
Booking your appointment
Your visitors make an appointment directly via the iframe module integrated into your website / mobile site or social network.
The Internet user specifies according to your organization, the location, the service, and his preferred day / time in the authorized time slots (taking into account public holidays and closing days to determine the date to book your appointment).
You can also enter personal information (name, telephone, etc.) as well as specific purposes for visits. The visitor receives a confirmation email and / or a text message.
Confirmation email and text message
In order to greatly reduce the no-shows, the Orion appointment solution offers confirmation emails and text messages :
Visitor reception
A QR code is generated for each appointment, giving you the opportunity to identify visitors with an appointment on a self-service interactive kiosk.
By continuing your navigation, you accept the use of cookies to offer an adapted content or services or to achieve audience statistics.